TINTING WINDOWS! PLEASE WAIT
TINTING WINDOWS! PLEASE WAIT
TERMS AND CONDITIONS
INTRODUCTION
In this Service Agreement (“Agreement”), “you” and “your” refer to each “customer,” including any (agent) you designate to act on your behalf. Compass Tinting LLC, doing business as Compass Window Tinting (collectively referred to as “Compass Tinting LLC”), refers to Compass Tinting LLC, its members, managers, and employees. This Agreement explains our obligations to you, and your obligations to us in relation to the service(s) you purchase. If you designate a person to act on your behalf, you agree that this person is your agent with full authority to act on your behalf with respect to such services and your vehicle. Compass Tinting LLC will not accept a job without a written agreement. Please refer to the accompanying Service Order for specific information regarding the day and time of your requested service specific to your vehicle. By using our service, you agree to the terms of this agreement, without modification to you.
FEES, TERMS OF SERVICE, AND PAYMENT
The fee for our service is the agreed dollar amount, indicated as “Total Cost” on the service order. The term of service is for the amount of time reserved by us to complete the “job” you requested and not for any specific outcome. The amount of time reserved is an estimate since the condition of each vehicle varies. It is possible that the job could take less or more time than the time reserved. If you have extra or special requests, please let us know at the time the service order is written.
Any alterations or changes after the initial service order has been issued will be at an extra charge. Any alterations or charges to the initial service order must be approved in writing between you and Compass Tinting LLC before any extra work begins. Any changes to fees and/or time, be it verbal or in writing, will not affect the substance of this agreement, and all the terms herein will still apply with the new rate and/or time. A 50% deposit is required at the time you book your appointment to hold that time for you. The balance is due in full upon completion. We accept cash, checks, Zelle, Venmo, and major credit cards (Visa, MasterCard, Discover). For accounting purposes, please write cashier’s checks payable to Compass Tinting LLC. Please do not leave any payments in the vehicle. A fee of $30 will be charged for non-sufficient funds checks returned by the bank to us. In the event an account requires legal or collection action, you agree to pay all costs of the collection without limitations for reasonable attorney fees, interest on the past due amount, court costs, and all collection costs.
Past Due or Open Invoices
Customer understands that all payments are to be made prior to the release of the vehicle to the owner. Any invoices that go unpaid over 15 days will receive a late fee penalty. After the first 15 days past due, an email will be sent to inform you of the past due amount. Late fee penalties are $250 every 15 days the invoice goes unpaid beyond the completion date until paid in full.
Repossession and Mechanic’s Lien
I understand that repaired vehicles may be repossessed for returned checks, credit card chargebacks, or credit card stop payments. You will also be liable for the cost of repossession fees or other incurred expenses. By signing below, you have read this work order and agree for Compass Tinting LLC to perform services on your vehicle.
Notice to Pursue Mechanic’s Lien
Pursuant to Washington State law RCW 60.04.011 and RCW 60.04.071, Compass Tinting LLC has the right to retain possession of the vehicle until payment for services and/or products rendered is made in full. If payment is dishonored or unpaid, the vehicle may be subject to repossession or legal action in order to recover the costs of services rendered.
Notice to Vehicle Owner
This vehicle may be subject to repossession in accordance with Washington State law RCW 62A.9A-609, which permits the repossession of a vehicle if payment for services or products is dishonored. You will also be liable for all related repossession fees and additional costs incurred during the process.
CANCELLATIONS AND REFUNDS
Service by Compass Tinting LLC is by scheduled appointment only. As a result, it is required to provide a Credit Card to reserve a specific time. The time reserved for canceled services can be difficult to fill within 24 hours of the scheduled service. Accordingly, cancellations made within 24 hours of the scheduled service are subject to a $200 cancellation fee, which may be taken out of any deposit or charged accordingly. However, if you cancel before the 24-hour period, you will not incur any fees, and you may reschedule or cancel the job entirely.
Rescheduling
Rescheduling of jobs can happen, and we will accommodate (1) rescheduling of service within 24 hours of your scheduled appointment. Any rescheduling of jobs or cancellations after the 24-hour period will incur a cancellation fee (as mentioned above).
Deposits
Cancellations made within 24 hours before the scheduled service are subject to the forfeiture of the entire deposit. Deposits of 50% of the total amount due are non-refundable.
VEHICLE STORAGE FEES
We have limited space at Compass Tinting LLC. As such, your vehicle will be subject to a $75 per day storage fee before and after the service is provided. You agree to this storage fee.
DAMAGE OR LOSS, INSURANCE
i. The Owner shall be responsible for ensuring that appropriate motor vehicle insurance coverage, including physical damage coverage, is in force and effect for the term of this Contract and shall provide proof of such coverage. If the Owner does not maintain appropriate motor vehicle insurance coverage for the Vehicle for the duration of this Contract, Compass Tinting LLC will in no event be liable to the Owner for damage to the Vehicle.
ii. Compass Tinting LLC shall not be liable for consequential, indirect, special, incidental, or punitive damages under any circumstances.
iii. Compass Tinting LLC will not be liable for loss or damage caused by gradual deterioration of the Vehicle due to exposure to the elements, nor for loss or damage caused directly or indirectly by terrorist acts, invasion, insurrection, riot, civil war, military or usurped power, or by order of any government or governmental authority, or any other circumstance beyond Compass Tinting LLC’s control.
iv. Compass Tinting LLC shall not be responsible for the loss of or damage to the Vehicle or injury to persons occurring in or about the Vehicle by reason of use or operation of the Vehicle by the Owner or other persons not employed by Compass Tinting LLC or by reason of the acts, omissions, or negligence of the Owner or other persons in and about the Vehicle.
DETERMINING THE COST OF YOUR WINDOW TINTING
Compass Tinting LLC must conduct a consultation with you and see the vehicle before we can provide you the total cost and estimate the time before we accept a job. We reserve the right to adjust any over-the-phone cost or time estimate after we have visually inspected your vehicle. A written estimate is valid for 5 days. An estimate is not binding beyond 5 days of the date of the estimate or if the vehicle condition changes between the time the vehicle was inspected and the scheduled appointment.
QUALITY OF SERVICE
We want you to be satisfied with our service. While we aim for excellence, no service is guaranteed to completely restore the vehicle to its previous or new condition. We will try our best to restore the vehicle to the best condition possible within the constraints of our resources, time, and expertise. If, after the final inspection, you find our service unsatisfactory, please contact us within 24 hours so we can address your concern. Compass Tinting LLC will not be held liable for any concerns after 24 hours of job completion or if you did not complete the final inspection with us.
PRE-EXISTING CONDITION AND DAMAGE
You agree to hold Compass Window LLC harmless for any damage or claims whatsoever to the vehicle, regardless of whether such damage or claims arise solely out of negligence or recklessness on the part of Compass Tinting LLC while in our care.
PREPARING YOUR VEHICLE
Please remove all items from the vehicle prior to our arrival. Please empty any compartments and remove all cash, jewelry, and other valuables. If for any reason you do not want a particular area of your vehicle to be cleaned or serviced, please let us know before we begin the job. We will package any personal items we find while servicing your vehicle into plastic bags and remove them from the vehicle. You agree to hold Compass Tinting LLC harmless for any lost or stolen property from the vehicle while in our care.
WHAT WE WILL NOT DO
COST OF TIME
Compass Tinting LLC provides high-quality, well-trained professional services. As such, at a minimum, we both agree that Compass Window Tinting Master Technicians’ time is worth $200 per hour. Any Junior Technician’s time is worth $75 per hour. An apprentice technician’s time is worth $45 per hour.
Drying Time
After the completion of a new window film installation, it takes 2-3 days before rolling down or cleaning the windows. The window film will take 3-4 weeks to fully cure, depending on weather conditions.
Stereo, Amplifiers, Aftermarket Equipment
Please inform us of any hidden electrical equipment that may react adversely to water, as well as any hidden areas where water may be used during installation. Compass Tinting LLC is not liable for any damages caused to hidden electronics or equipment that are not disclosed before service.
Speakers
Most speaker cones are made of polypropylene (plastic), which is water-resistant. However, it is recommended that the stereo not be used for 12 hours after installation to allow any stray moisture to dry.
Black Dotted Edges
Most vehicles have a black ceramic edge on the side and rear windows; these ceramic edges are either flat or dotted. The thickness of these ceramic dots prevents the window film from adhering to the area between them, resulting in a whitish strip along the edges. This is an unavoidable effect and is considered normal.
Shade / Color
Once a film has been selected and installed, there are no refunds due to dissatisfaction with the appearance, shade, or color.
Film, Badge, & Decal Removal
The removal of film, badges, or decals may cause damage to the paint, glass, and defroster. By authorizing Compass Tinting LLC to proceed with the removal, the client acknowledges the risk, waives any claims against Compass Tinting LLC, and agrees that Compass Tinting LLC will not be liable in the event of damage during the removal process.
Imperfections
Though we strive for perfection, due to the nature of the window film product, some degree of dust contamination or minor imperfections may occur in every installation. Pre-existing flaws, scratches, or metal deposits on the glass may become more noticeable after the windows are tinted. Older vehicles are likely to show more imperfections due to age.
Windshield Film Installation
Minor imperfections are inherent in every windshield film installation, and they may be more noticeable due to their location on the front windshield. Do not apply decals, or windshield accessories, or use any cleaning agents on the windshield for 7 days. There is no refund or warranty coverage for the rainbow effect caused by polarized sunglasses.
Washington Law
Washington law mandates that the driver and passenger front-side windows must meter at or above 24% VLT. Washington law also permits a clear (untinted) UV film or a 6-inch visor to be installed on the front windshield. Customers who install films not in compliance with Washington law release Compass Tinting LLC from all liability.
About Paint Protection Film (PPF)
Paint protection film is designed to protect your vehicle’s paint from chips, scratches, and swirl marks, and is typically 8 mils thick. The film is applied to the vehicle’s exterior paint and comes with a 10-year warranty against yellowing, staining, cracking, blistering, and delamination. The warranty does not cover damage from accidents or objects that penetrate the film.
Drying Time
Your new paint protection film will take 3-4 weeks to fully cure, depending on weather conditions. Do not wash your vehicle for 5 days. Vehicles should return for an inspection within 2-4 weeks.
Condition of the Vehicle for Paint Protection Film Application
The vehicle must not have any paint protection coatings (e.g., ceramic coatings) applied, as these can affect adhesion, causing lifting, bubbles, or other issues not covered under manufacturer warranties. The client acknowledges that the paint protection film is designed for OEM factory paint. The client waives and releases Compass Tinting LLC from any warranty or damage claims where the film is applied to a non-OEM painted surface.
Paint Issues
Paint may lift on repainted panels or OEM paint if improperly prepped or painted. By authorizing Compass Tinting LLC to proceed with the installation, the client acknowledges the risk, waives any claims against Compass Tinting LLC, and agrees that Compass Tinting LLC will not be liable in the event of damage during installation.
Paint Chips
Paint protection film is designed to prevent future paint chip damage. Installing PPF over existing paint chips may create an uneven surface, resembling contamination. We do not recommend touch-up on small paint chips before installation, as it may detract from the aesthetics of the film.
Installation
All PPF kits are computer-cut using specialized cutting software. Pre-cut kits may stop short of edges, badges, washers, or other parts. The customer understands that PPF is a sacrificial layer for your vehicle, not a completely invisible or matte layer. Customers may opt for a custom design fit or bulk installation for an additional fee.
Restyling Paint Protection Film
Restyling paint protection films include clear matte, pattern, and color films. Badges, trims, and parts may need to be safely removed to ensure proper coverage. Vinyl inlays or seams may be necessary to cover OEM paint. There will be an additional charge for installing restyling films.
Exposed Edges and Seams
While we strive to wrap all edges, some may not be fully wrapped. Debris build-up on exposed edges/seams may be more visible on light-colored vehicles. Partial installations will have more noticeable debris due to exposed edges. Ceramic coating the film and vehicle is recommended to minimize debris build-up. There is no warranty for debris build-up on exposed edges.
Headlights
Headlights are not recommended for PPF installation due to the nature of HID features and exterior coatings. By authorizing Compass Tinting LLC to proceed with headlight film installation, the customer acknowledges the risk, waives any claims against Compass Tinting LLC, and agrees that Compass Tinting LLC will not be liable in the event of damage during installation.
Track-Driven Vehicles
There is no warranty on paint protection film for any vehicle driven on the track or used off-road. We highly recommend ceramic coating the PPF and OEM paint to protect the vehicle from tar and debris encountered on the track.
Imperfections
Though we strive for perfection, due to the nature of the product, some degree of dust contamination or minor imperfections may be present in every PPF application. Pre-existing flaws, scratches, rock chips, or misaligned body panels may become more visible after PPF is applied. Minor imperfections such as slight orange peel or other manufacturer defects may also occur. Vehicles with 200 or more miles are more likely to show imperfections due to use.
Curing Time
Your new ceramic coating will take 10 days to fully cure and 4 hours to dry after the last layer is applied. Do not wash your vehicle until the curing process is complete. Afterward, only hand washes should be used to maintain the coating. Using machine or tunnel car washes will void all warranties.
Water Spots
Washing vehicles with unfiltered water, especially in direct sunlight, can cause water spot staining. The client understands that the longer the water spots remain, the harder they are to remove. Compass Tinting LLC will not be liable for any water spot damage.
Condition of Vehicle for Ceramic Coating
It is recommended that paint correction be performed before ceramic coating is applied. The client acknowledges that coating uncorrected areas may result in less effective protection. By waiving the paint correction service, the client understands that the coating will be less effective on uncorrected areas.
Film, Badge, & Decal Removal
Removing films, badges, or decals may damage the substrate. By authorizing Compass Tinting LLC to proceed with the removal, the client acknowledges the risk, waives any claims against Compass Tinting LLC, and agrees that Compass Tinting LLC will not be liable in the event of damage.
Paint Correction
Paint correction can remove most light scratches, swirls, and minor defects from the vehicle’s clear coat. However, the client understands that some imperfections may remain even after the paint correction process.
Wet Sanding
Wet sanding is used to remove the top layer of clear coat. This technique carries inherent risks. Compass Tinting LLC will only use this method when the only alternatives are wet sanding or repainting. Compass Tinting LLC assumes no responsibility for additional damage caused by wet sanding. It is highly recommended that ceramic coating be applied after wet sanding to replenish the clear coat.
Ceramic Coating
Ceramic coating is an SIO2 (silicon dioxide) coating that provides UV protection and makes the vehicle easier to clean. The coating is not scratch-proof. It is recommended that paint protection film (clear bra) be applied to high-impact areas like the bumper, hood, fenders, and mirrors before applying the ceramic coating to prevent rock chips.
Windshield
Due to frequent rain in Washington State, windshield wipers are used more often, which can affect the durability of the windshield coating. The client understands that weather conditions will influence the coating’s effectiveness. There is no warranty on windshield coating durability.
Interior Coating
If liquid or other substances come into contact with upholstery, clean them immediately to prevent staining. The longer the substance remains, the more likely it is to stain. There is no warranty on interior fabric staining.
Wheels Off Coating
Brake dust and road debris should be cleaned off wheels and calipers as soon as possible to avoid staining. Wheel coating is not recommended for bare aluminum wheels. If bare aluminum wheels are coated, there will be no warranty provided. A two-year warranty is available for wheels and calipers, and the client is responsible for re-torquing wheels to manufacturer specifications.
Maintenance & Annual Inspections
We recommend bi-weekly washes and annual inspections after the installation date to ensure proper maintenance of the ceramic coating. Annual maintenance services are available for a fee of $248 (cars), $298 (SUV/Truck), and $325+ (oversized vehicles) to include hand washing, decontamination, and SIO2 ceramic coating application.
Notice to Pursue Mechanic’s Lien
Pursuant to RCW 60.08.010, this vehicle may be repossessed if payment for services or products rendered is dishonored.
Notice to Vehicle Owner
This vehicle is subject to repossession in accordance with RCW 62A.9A-609 if payment for services or products rendered is dishonored.
PHOTO RELEASE AUTHORIZATION PERMISSION
I agree that Compass Tinting LLC may use such photographs of me and my property with or without my name for any lawful purpose, including, for example, purposes such as publicity, illustrations, advertising, website use, and social media content.
CHANGES TO TERMS OF SERVICE
We reserve the right to make changes to these Terms of Service at any time. We will not provide you with any notice when changes to the Terms of Service are made.